Ensuring grid reliability and cyber resilience through proactive monitoring.
Where the complexity lives
Utilities operate critical infrastructure that combines traditional IT with operational technology. Networks must guarantee maximum uptime, cyber security and real-time data flow for grid and water systems. SCADA, industrial control systems and smart meters are interconnected in a hybrid environment — outages or cyberattacks cause widespread disruption, making proactive monitoring and rapid response vital.
Nutanix AOS and VMware vSphere 7
Windows Server 2019, Ubuntu 20.04, custom embedded OS on SCADA
Cisco Catalyst switches, Fortinet FortiGate firewalls
Ruckus Wireless APs at field sites and substations
Integrated SCADA, GE Grid Solutions
Identified a failing SCADA communication module through real-time monitoring, preventing an outage that could have affected thousands of residents.
Detected and isolated a malware intrusion attempting to access critical control systems, preventing a potential blackout.
Reduced outage duration from several hours to under 30 minutes; automated containment protected sensitive operational data.
The utility company was able to reduce outage durations by over 70%, saving an estimated 120 hours annually that would have been spent on manual incident response. The early detection of cyber threats and system failures prevented large-scale blackouts, safeguarding their operational data and maintaining community trust.
They are also planning to introduce additional smart grid sensors with our MircoNode POE devices, advanced analytics platforms, and IoT-enabled meters that they intended to integrate with Netwatch OPS & Ai OPS. This would provide even broader visibility into their entire infrastructure, further enhancing resilience and operational efficiency.
NetWatch OPS provides dashboards that give me quick and easy access to the information I need. The dashboards for my active directory were particularly useful during an incursion attempt where only NetWatch OPS identified the attack. No other security monitoring tool alerted me. The initial setup was very easy, and any questions I had were handled quickly and efficiently by their team.
I have not run into any issues or problems that weren't resolved after speaking with my account manager and/or technical contact.
I use NetWatch OPS to monitor my network for down systems or missing patches. It identifies issues I might overlook and gives me quick access to important information, like spotting drives running low on space, servers where CPU/RAM have been maxed for longer than a few minutes, or whose mailboxes or OneDrive are nearing full. Although there are multiple tools that can give me each piece of information, Netwatch shows me in a single (or more if I want) pane of glass.
Let’s explore your environment. Book a personalized demo of NetOps, SecureOPS, QUARK AI and HiveOPS — we’ll take it from here.
