Strengthening Public Sector Resilience
Delivering secure, transparent, and connected government services that empower communities.
Nuances
Public sector organizations typically oversee extensive, complex networks that often include a variety of legacy systems alongside modern infrastructure. Their primary focus is on ensuring security, regulatory compliance, and long-term stability. These organizations manage multiple sites, data centers, and remote offices spread across large geographic areas. The environment often involves sensitive citizen data, critical public services, and government protocols that demand meticulous control and proactive monitoring. Due to their nature, they are often constrained by legacy hardware and software, requiring careful planning for technology upgrades and integration.
Technology Stack
Virtualization
VMware vSphere 7 and Nutanix AHV
Operating Systems
Windows Server 2016/2019, Ubuntu 20.04, CentOS 7
Network Devices
Cisco Catalyst switches and Cisco ISR routers
Security
SonicWall NSA firewalls, VPN gateways
Wireless
Ruckus Wireless Access Points
What We Achieved
Pre-incident
Detected a misconfigured Cisco switch that was causing intermittent connectivity issues across a regional government office, an issue that had previously gone unnoticed and caused delays in service delivery.
During incident
Alerted the IT team to a critical security vulnerability in their SonicWall firewall, enabling them to patch the vulnerability before it was exploited by malicious actors.
Post-incident
Within 6 months, the organization experienced a 45% reduction in network outages. Automated alerts and rapid incident containment allowed their IT staff to isolate and contain a malware outbreak in one site within just 15 minutes, preventing what could have been a widespread data breach or service disruption.
Customer Impact
This government agency was able to save an estimated 25 hours per month in manual troubleshooting and incident response. The rapid detection of vulnerabilities and malware allowed them to prevent potential data breaches involving sensitive citizen records. The ability to contain threats quickly and efficiently significantly reduced operational costs, avoided potential regulatory penalties, and maintained public trust through the uninterrupted delivery of critical services.
The agency was also planning to expand their technology stack by adding advanced threat detection tools, such as next-generation firewalls and Secure OPS with endpoint detection and response (EDR), which they confidently planned to integrate with Netwatch OPS for even more comprehensive monitoring and security.