Utilities Industry Impact

Ensuring grid reliability and cyber resilience through proactive monitoring.

Nuances

Where the complexity lives

Utilities operate critical infrastructure that combines traditional IT with operational technology. Networks must guarantee maximum uptime, cyber security and real-time data flow for grid and water systems. SCADA, industrial control systems and smart meters are interconnected in a hybrid environment — outages or cyberattacks cause widespread disruption, making proactive monitoring and rapid response vital.

Built for the systems you already run

Virtualization

Nutanix AOS and VMware vSphere 7

Operating Systems

Windows Server 2019, Ubuntu 20.04, custom embedded OS on SCADA

Network Devices

Cisco Catalyst switches, Fortinet FortiGate firewalls

Wireless

Ruckus Wireless APs at field sites and substations

Industrial Control

Integrated SCADA, GE Grid Solutions

Pre-, during- and post-incident outcomes

Identified a failing SCADA communication module through real-time monitoring, preventing an outage that could have affected thousands of residents.

Detected and isolated a malware intrusion attempting to access critical control systems, preventing a potential blackout.

Reduced outage duration from several hours to under 30 minutes; automated containment protected sensitive operational data.

Measurable outcomes that compound

The utility company was able to reduce outage durations by over 70%, saving an estimated 120 hours annually that would have been spent on manual incident response. The early detection of cyber threats and system failures prevented large-scale blackouts, safeguarding their operational data and maintaining community trust.

They are also planning to introduce additional smart grid sensors with our MircoNode POE devices, advanced analytics platforms, and IoT-enabled meters that they intended to integrate with Netwatch OPS & Ai OPS. This would provide even broader visibility into their entire infrastructure, further enhancing resilience and operational efficiency.

Ready to see it live?

Let’s explore your environment. Book a personalized demo of NetOps, SecureOPS, QUARK AI and HiveOPS — we’ll take it from here.

Seamless monitoring with the power of AI. One platform. Every environment. Total visibility.

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Resources

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