Driving Innovation and Trust in Financial Services
Ensuring secure transactions, compliance, and agility in an ever-evolving financial landscape.
Nuances
Banks operate highly secure, compliant networks supporting online banking, ATM connectivity, and mobile banking services. Their infrastructure must be resilient, scalable, and capable of responding rapidly to threats or failures. They are under strict regulatory oversight, including PCI DSS, GDPR, and other standards, which require detailed audit trails, security controls, and rapid incident response. Any downtime or security breach can have severe financial and reputational consequences. Banks are constantly expanding their technological footprint by deploying new platforms, integrating biometric authentication, and adopting AI-based fraud detection, all of which require reliable, real-time monitoring.
Technology Stack
Virtualization
Nutanix AHV and Microsoft Hyper-V
Operating Systems
Windows Server 2019/2022, CentOS 8, Ubuntu 20.04
Network Devices
Cisco Catalyst switches, Cisco ASA firewalls, Fortinet FortiGate appliances
Wireless
Ruckus Wireless Access Points deployed across branches and data centers
What We Achieved
Pre-incident
Detected unusual traffic patterns indicative of a potential DDoS attack, which was mitigated before impacting online services.
During incident
Automated containment of a malware infection on a core switch prevented lateral movement and protected sensitive customer data.
Post-incident
Reduced platform downtime by 50%, with the mean time to contain threats decreasing from 4 hours to 30 minutes. This rapid response prevented potential financial losses and protected customer data from exfiltration.
Customer Impact
The bank saved over 200 hours annually in incident detection and resolution. Early threat detection and automated containment measures prevented potential data breaches and service outages, safeguarding millions of customer records and transactions. These capabilities preserved the bank’s reputation for security and reliability. Moreover, the bank was planning to add advanced AI-based fraud detection systems, biometric authentication modules, and new blockchain-based transaction layers.
They planned to integrate these new stacks with Netwatch OPS & Ai OPS to enhance their security posture and operational resilience further.